Responsible gambling

At Silver Ace Casino, we prioritize responsible gaming practices to ensure our players maintain control over their betting habits. We understand the importance of setting limits and providing a safe environment for all our users.

Self-Exclusion:

If you feel that your gambling is becoming problematic or if you simply want to take a break from our games, please do not hesitate to contact our support team via live chat, email, or phone. You can self-exclude yourself by blocking access to our website and/or mobile app for at least six months and up to five years or permanently.

Deposit Limits:

To help you manage your budget better, we offer configurable daily, weekly, and monthly deposit limits. These settings allow you to set a specific amount that cannot be exceeded during the chosen period. Once adjusted, these changes take effect immediately when reducing but have a reflection delay of at least 24 hours before they kick in when increasing.

Reality Checks:

To promote responsible gaming practices, we recommend enabling reality checks on your account settings page. This feature will prompt you to review how much time and money you've spent playing our games during the session or since your last break. These checks help remind players of their habits and encourage taking regular breaks from play.

Links to Support Organizations:

For those struggling with problem gambling, we provide links on our responsible gaming page to recognized support organizations such as Gamblers Anonymous, ConnexOntario, and international counseling services. We also recommend national or provincial services in Canada to better align with local expectations when operating offshore.

We encourage all players to set realistic limits for themselves and recognize signs of trouble early so they can seek the help they need. Responsible gaming at Silver Ace Casino is our top priority as we strive to provide an enjoyable experience that prioritizes both fun and safety.